Vanila / Hugs and Bugs 🤗🐛
Disconnecting all the time causing other problems
Disconnecting all the time causing other problems
Vanila/Hugs and Bugs 🤗🐛 · March 16, 2019 at 3:26pmDisconnecting all the time causing other problems
Vanila / Hugs and Bugs 🤗🐛 · March 16, 2019 at 3:26pmI think that this issue where app is disconnecting all the time every XX seconds, causing problems in push notifications to not receive them properly, and also in emails being sent even I am online (or at least having app open).
The app is probably sending email cause it's disconnecting every XX seconds, and that probably triggers that we are offline and send us email, even I am in active chat with Lauri @xet7 .
@taher-github can u remind me, what is disconnect caused by?
April 11, 2019 at 1:29pm
to other parts of community
Looks fine on my side! Sometimes my chat disconnects for 1 sec, but i blame my wifi! 😆
April 11, 2019 at 2:48pm
Hey guys, glad you feel the improvement. There will be still disconnecting/reconnecting message, but @tahyaamir is working on it.
April 11, 2019 at 6:07pm
I see reconnection sometimes when the server is busy. The error message says, "It looks like Vanila Community is very busy right now, please try again in a minute.", I need to dig deeper into this to make this more stable.
Unfortunately my eyes are not in good condition, but I think I will figure something within next week if I am in good health.
The marked area says it's much more stable right now. But even this stable has reconnection.
Thanks for your support. Please bear with me. :)
April 12, 2019 at 5:12pm
June 10, 2019 at 3:36am
June 10, 2019 at 4:58pm
June 11, 2019 at 1:25am
June 11, 2019 at 12:48pm
Hello community, We need the community for some real projects we have. So I was bound to look into this issue sooner or later.
Today, I was monitoring the community whole day related to this problem. It looks like there are two major points related to this problem.
First is the response time. The community api takes as long as 1 second (1000ms) to respond, which is a nightmare. Usually this should be kept at most 200-400ms.
Second is related to the first point, the websocket cannot keep alive more than 1 minute. It reconnects every minute depending on the region. https://i.imgur.com/mf2QP2J.png
We are supposed to re-deploy this with some tweaks and updates, then let everyone know what went wrong. If anyone can provide a helping hand, I'll be glad.
Oh, one more important point. I think second point above is a issue with nginx on the deployment related to proxy_connect_timeout.
@fahimmd @joshwcorbett I applied some tweaks, so let me know if the reconnection issue is a bit better or not.
June 14, 2019 at 7:37pm
The connection issues are no more! Thanks @tahyaamir!