Disconnecting all the time causing other problems

Vanila / Hugs and Bugs 🤗🐛 · March 16, 2019 at 3:26pm

I think that this issue where app is disconnecting all the time every XX seconds, causing problems in push notifications to not receive them properly, and also in emails being sent even I am online (or at least having app open).

The app is probably sending email cause it's disconnecting every XX seconds, and that probably triggers that we are offline and send us email, even I am in active chat with Lauri @xet7 .

@taher-github can u remind me, what is disconnect caused by?

March 16, 2019 at 3:27pm

Stefan Smiljkovic@kinderminder

Team

3:27pm

How we can debug this ?

Md. Abu Taher@entrptaher

Team

3:42pm

I do not have a disconnect problem right now. :/ You have to show me a video so I can figure out the problem even for a bit.

March 16, 2019 at 7:10pm

Stefan Smiljkovic@kinderminder

Team

7:10pm

hmm strange, i had it all the time, and like i said i think it was trigering emails to be sent even i am using the app, but since when it get disconnected, app send me email, since i am offline in that moment

7:11pm

even now while i was as writing previous message i got red thing, which mena disconnected

April 8, 2019 at 7:50am

Lauri Ojansivu@xet7

7:50am

It seems that chat takes about 10 seconds to connect sometimes, and text lines that I have written changes order.

April 8, 2019 at 8:52am

Stefan Smiljkovic@kinderminder

Team

8:52am

Lauri Ojansivu@xet7

It seems that chat takes about 10 seconds to connect sometimes, and text lines that I have written changes order.

Hey Lauri, i faced the same issues. It's cause of server is bit overloaded and not properly configured. @tahyaamir is working on that, and hopefully he can solve soon

Edited

9:27am

There are currently 15 online users at the moment

9:56am

i just noticed our server is on Singapore, SG 🤪