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Wekan

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Wekan is an open-source kanban board (Trello like) which allows a card-based task and to-do management.

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Wekan / General

Feedback from my users

Wekan/General · March 10, 2020 at 12:42pm

Feedback from my users

Wekan / General · March 10, 2020 at 12:42pm

Hi everybody !

I am using wekan as a kanban for our software project, and some other people in my company use it too. To understand the context, I am working in the Live for Good organization as a developer for a digital platform. This organization helps young social entrepreneurs to develop, manage and propel their projects. In theses support sessions, we provide to them a digital platform with several tools, including wekan. They can access for free to an unlimited version of Wekan.

In this context, we asked to fifties of them why they are, or they are not, using wekan. I think that it could be interesting to communicate the result to you, to give you a better idea of what non-developper users are waiting ;)

First ! I want to say that it is not a critique ! I love the project and I am very thankful for all your work ! I just want to communicate, without filters, feedback of our users :D

So, good points, in priority order, the most recurring to the less :

Wekan provide features which costs a lot in Trello
I can have lot's of boards for free, more easy to manage a project
It is very nice to use the same account than in the LfG platform #OAuth2
I like the Swimlane function
Wekan saved my company, we were fighting all days because we never know who was doing what. Now it is clear and transparent, thank you so much ! ( I like this comment ^^ )

Bad points, in priority order, the most recurring to the less :

Wekan is to ugly, I will never use it. #UI
It takes to many times to understand how to use it. #UX
I am using Trello and free features are enough for me, why change ?
I loosed data during the transfer from Trello, I am to lazy for that.
It is not easy to share boards with external
I do not know how many times you will keep my data ( That's a Live for Good problem, not a Wekan problem)
Wekan is slow, not performant ( solved with a bigger VM )

In the cohort, 10% use wekan, coming from Trello or beginning kanban experience, and around 60% decided to stay on Trello.

Tada ! I hope that it can help you to design the roadmap ;) I think the better quick win could be the UI, there are lot's of features that Trello does not have in Wekan but people stays focused on design :/ UX can come after I think, if it looks like nice, they will spend more time and they will understand, it is not hard to understand Wekan.

I repeat myself, it is not a bad critique, I like your work and I think it is important to be transparent ;)

Have a good day ! And thank you again :)

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March 12, 2020 at 2:11pm

Lauri Ojansivu@xet7

Team

2:11pm

In general, Wekan has existing themes at backgroud color selection

2:11pm

for changing UI, when I change some HTML, it keeps existing themes

2:12pm

In those screenshot mockups, it does not need to be exact style

2:12pm

Because most likely you are for example combining some multiple menus to one settings page

2:13pm

It's mostly about having everything grouped logically

2:13pm

and having correct description of feauture, so that it is easy to understand

2:14pm

as a guiding principle, it would be nice to have doing something to require less clicks

2:17pm

About user friendly design, I don't know what does it mean that "Wekan is hard to learn"

2:18pm

Does it depend where each button and menu is?

2:18pm

For that kind of feedback, I would like to have more details from those users and your designer

2:18pm

What kind of UI would make Wekan easier to learn

2:19pm

because feedback from others has been, that they have had no problems learning to use Wekan

2:20pm

For any new feature, I add option to the menu where it currently makes most sense

2:22pm

For some new features, like swimlanes, first there was research what kind of UI other kanban software had for swimlanes

2:22pm

And then best one was selected

2:23pm

But, I'm kind of blind to current design and UI issues, because I know Wekan so well

2:24pm

I'm not able to imagine major changes yet

2:24pm

Designer usually has more experience about different kind of UI/UX designs

2:24pm

what would be an improvement

2:25pm

Also, like with any change, when I implement and release it, if it received negative feedback that new change is worse, I will revert it to original.

2:26pm

So it's best to do small little changes at a time

March 13, 2020 at 9:49am

juliensl@juliensl

9:49am

Hi ! This is a document like this : https://www.prodways.com/en/wp-content/uploads/sites/2/2015/11/Graphic-Charter-Prodways-EN-Version-Web.pdf

This one is huge, but it's just to give you an idea ;)

We will not work on the UX ( where to put menu, where to click, ...) but only the UI ( colors, sized, ... ). UX is very hard, UI is less hard, so let's begin with that.

And more, I think that people said : "Wekan is hard to learn", it's just that they do not want to do an effort because of UI :/

I will try to do something and I am coming back to you after ;)

March 13, 2020 at 4:47pm

Lauri Ojansivu@xet7

Team

4:47pm

Currently Wekan has some selection of colors. Sometime later there could be possibility for custom color, that can be anything. From some main color, other colors are calculated as a little lighter or darker.

4:49pm

Some of the colors and sizes will change when I add ability to add background image